To improve the quality of our toys and the service we provide our toy buying family, we are always looking to other vendors to see what we can improve. Whether it is requests for new products, different colors, or price changes, we try to do what we can to make you, our family, happy.
It was brought to our attention recently that new customers might miss out on the benefit our lifetime warranty provides because we don't advertise it as often as we are told we should. While we definitely have no desire to hide our warranty, we simply didn't realize that a long warranty wasn't standard.
To put this into perspective, you often hear about people talking about leather jackets and boots that they've had for 20 years and no one bats an eyelash. Why would they? It's leather! Leather items are known to last, even as long as to be hand-me-downs from grandparents to grandchildren.
So why should you expect any less from your leather toys? We often see people who have been in the BDSM lifestyle say that they've had a certain set of floggers since day one, 20 years ago, when they started into the lifestyle. Suddenly, no one can believe the toys are that old! Why shouldn't they be that old though? They're leather.
Yes toys get beat up, so do motorcycle vests though. Riding chaps and saddles? They tend to see some of the worst wear and tear. So, why can't we expect the same from our leather toys?
The problem mainly comes down to craftsmanship and care.
Many toy vendors give a warranty of 1 year, just 1 year! If you see that timeline on an electronic item you know that after 1 year, it is going to fail and need replacing. So what does that say about those toys? They need replaced in 1 year? Given that most BDSM practitioners don't play every weekend, or even every month some times, that means that some of those toys are only seeing 1 or 2 scenes before they're expected to fall apart.
The other side of it is caring for your toys. How do you store them? In a rubbermaid bin or a breathable canvas bag? Ideally you want your leather items to be able to breathe, they are made of skin after-all. Learning quick and easy cleaning and conditioning can also prolong the life of your toys, and it is something that might only need to be done once every 6 months or so.
With Adrenalize Leather products we guarantee our craftsmanship for life; not the life of the toy, which we expect you to replace next year, but for as long as we are still around and able to keep working on leather. That's right, if you buy something and 20 years later it breaks, we'll fix it!
Let's stop making it ok for people to waste money on toys that are meant to fall apart, and let's make sure they get toys that are going to last. Save each other from low quality toys and hold those vendors accountable for their work. If you don't, who will?
Ignixia is an international kink and alternative sexuality educator. The following blog entries range from educational information and resources from her classes to daily musings had on things occurring in the world.